Internal Management System

A management system is a set of policies, processes and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives. These objectives cover many aspects of the organization's operations (including financial success, safe operation, product quality, client relationships, legislative and regulatory conformance and worker management).

Competing in the global economy demands of service companies to establish well‐designed and implemented internal management systems, according to internationally accepted management standards.


The benefits of an Internal Management System include:


More efficient use of resources

Improved risk management

Increased customer satisfaction as services and products consistently deliver what they promise.

Facilitates up to date records.