Stronger Customer Relationships
CRM-driven solutions improve the way you interact and do business with your customers. When it comes to customer engagement and sales-force automation, Microsoft Dynamics CRM is a leading product.
Microsoft Dynamics CRM is a customer-relationship-management software package developed by Microsoft. It focuses mainly on sales, marketing and service (help-desk) sectors, and Microsoft markets it as a CRM platform, encouraging partners to customise it via its .NET-based framework. It's part of the Microsoft Dynamics family of business applications.
Architecturally it's a server-client application — like Microsoft SharePoint, it's primarily an IIS-based web application that also exposes extensive web-service interfaces. Clients access it through a browser or a thick-client plug-in for Microsoft Outlook.
Server-Client Web App
An IIS-based web application with rich web-service interfaces for deep integration across your systems.
Access Anywhere
Reach your CRM through any modern browser or directly inside Microsoft Outlook via the client plug-in.
Everything You Need in One Platform
An integrated suite that connects every department, from sales to finance.
Integrated Suite
One integrated suite of products for every department in your company — from sales right through to finance.
Centralised Lead Tracking
Handle leads far more effectively by tracking every one of them in a single, centralised location.
Duplicate Detection
Built-in duplicate-data detection keeps your business data precise and clean by catching potential duplicates.
Multi-Currency
Multi-currency functionality is essential when customer transactions are recorded in more than one currency.
Multi-Language UI
A multi-language user interface is a valuable addition for companies supporting locations across the globe.
360° Deal View
View all the details and information about your deals and opportunities from one central place.
End-to-End Dynamics CRM Services
From consulting and customization to integration, plug-ins and support.
Dynamics CRM Consulting
Our developers are there to help your business and enterprise with every step of your CRM journey.
CRM Integration Solutions
Integrate Dynamics CRM with your other business applications for several advantages across your enterprise.
Dynamics CRM Customization
Dynamics CRM customization services, used extensively by businesses and organisations all around the world.
Plug-in Development
We develop custom Dynamics CRM plug-ins so you can extract the maximum benefit from the platform.
Dynamics CRM Upgrade
Upgrade your existing setup to the latest guidelines, with a minimal learning curve for your teams.
CRM Support Services
Dynamics CRM support services give you a wonderful level of support for your customers in the cloud.
Why Do You Need Dynamics CRM?
One platform to align marketing, sales and service — and to power better decisions.
Aligned Marketing
Customise your marketing efforts, align them with sales goals, and foster a collaborative work atmosphere.
Rich Customer Data
An excellent feature set to collect and save customer information, lead details and industry insights.
Multichannel Targeting
Use multichannel operations to target customers with varying, tailored marketing strategies.
AI & Big Data
Integrate CRM features with AI tools and big-data analytics — a one-stop platform for corporate decision-making.
Ready to Get More From Your CRM?
Let our certified team tailor Microsoft Dynamics CRM to the way your business sells, markets and serves — book a free consultation today.
Talk to Our Experts